Returns Policy

The following items are generally non-cancellable and non-refundable:

Personalised items that are specially made, or ordered, with your choice of name, message or other customised aspect that makes the item unique to your requirements and therefore cannot be resold. Before printing you will be required to sign off a digital proof before printing begins. If after you receive your goods and you notice a spelling mistake unfortunately I will not be liable to cover the costs of a reprint as you have given permission to print.

Please double check and check again all spellings, dates, names and layouts before you sign off a design to avoid a costly reprint.

How to Return a Product

If you are dissatisfied with a product, please return to the address below and paypal details and I will refund your product payment and return postage.

Cordwainer’s Studio
3A Wildman Street